{"id":1134,"date":"2023-12-15T10:45:11","date_gmt":"2023-12-15T10:45:11","guid":{"rendered":"http:\/\/www.hughmclain.ie\/ePortfolioDIT\/?p=1134"},"modified":"2023-12-15T10:52:25","modified_gmt":"2023-12-15T10:52:25","slug":"conflict-management-styles","status":"publish","type":"post","link":"http:\/\/www.hughmclain.ie\/ePortfolioDIT\/?p=1134","title":{"rendered":"Conflict Management Styles"},"content":{"rendered":"<h1><span class=\"TextRun SCXW135183003 BCX8\" lang=\"EN-IE\" xml:lang=\"EN-IE\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW135183003 BCX8\" data-ccp-parastyle=\"SIT-Header\" data-ccp-parastyle-defn=\"{&quot;ObjectId&quot;:&quot;5430a6b4-b3e1-4dcf-b526-2064f0ad9d90|181&quot;,&quot;ClassId&quot;:1073872969,&quot;Properties&quot;:[469775450,&quot;SIT-Header&quot;,201340122,&quot;2&quot;,134234082,&quot;true&quot;,134233614,&quot;true&quot;,469778129,&quot;SIT-Header&quot;,335572020,&quot;1&quot;,134224900,&quot;true&quot;,134224901,&quot;true&quot;,201340374,&quot;2&quot;,469777841,&quot;Univers&quot;,469777842,&quot;Times New Roman&quot;,469777843,&quot;Times New Roman&quot;,469777844,&quot;Univers&quot;,469769226,&quot;Univers,Times New Roman&quot;,268442635,&quot;24&quot;,335551547,&quot;6153&quot;,469777462,&quot;8738&quot;,469777927,&quot;0&quot;,469777928,&quot;4&quot;,335559740,&quot;240&quot;,201341983,&quot;0&quot;,335559739,&quot;0&quot;,335551550,&quot;6&quot;,335551620,&quot;6&quot;,469777929,&quot;SIT-Header Char&quot;,469778324,&quot;Normal&quot;]}\" data-ccp-parastyle-linked-defn=\"{&quot;ObjectId&quot;:&quot;5430a6b4-b3e1-4dcf-b526-2064f0ad9d90|182&quot;,&quot;ClassId&quot;:1073872969,&quot;Properties&quot;:[469775450,&quot;SIT-Header Char&quot;,201340122,&quot;1&quot;,134233614,&quot;true&quot;,469778129,&quot;SIT-HeaderChar&quot;,335572020,&quot;1&quot;,134231262,&quot;true&quot;,134224900,&quot;true&quot;,134224901,&quot;true&quot;,201340374,&quot;2&quot;,469777841,&quot;Univers&quot;,469777842,&quot;Times New Roman&quot;,469777843,&quot;Times New Roman&quot;,469777844,&quot;Univers&quot;,469769226,&quot;Univers,Times New Roman&quot;,268442635,&quot;24&quot;,335551547,&quot;6153&quot;,469777929,&quot;SIT-Header&quot;,469778324,&quot;Default Paragraph Font&quot;]}\">ASSERTIVENESS AND COOPERATIVENESS\u00a0<\/span><\/span><span class=\"EOP SCXW135183003 BCX8\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:0,&quot;335559740&quot;:240,&quot;469777462&quot;:[8738],&quot;469777927&quot;:[0],&quot;469777928&quot;:[4]}\">\u00a0<\/span><\/h1>\n<p>Based on T<a href=\"http:\/\/www.hughmclain.ie\/ePortfolioDIT\/?p=1130\">homas-Kilmann Conflict Mode Instrument (TKI) Model<\/a>, animals can be assigned to each style to help participants to understand each one further. They are:<\/p>\n<p><a href=\"http:\/\/www.hughmclain.ie\/ePortfolioDIT\/wp-content\/uploads\/2023\/12\/Thomas-Kilmann-Conflict-Mode-Instrument-TKI-with-Animals-2.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-large wp-image-1141\" src=\"http:\/\/www.hughmclain.ie\/ePortfolioDIT\/wp-content\/uploads\/2023\/12\/Thomas-Kilmann-Conflict-Mode-Instrument-TKI-with-Animals-2-1024x750.png\" alt=\"Thomas-Kilmann Conflict Mode Instrument (TKI) with Animals\" width=\"580\" height=\"425\" srcset=\"http:\/\/www.hughmclain.ie\/ePortfolioDIT\/wp-content\/uploads\/2023\/12\/Thomas-Kilmann-Conflict-Mode-Instrument-TKI-with-Animals-2-1024x750.png 1024w, http:\/\/www.hughmclain.ie\/ePortfolioDIT\/wp-content\/uploads\/2023\/12\/Thomas-Kilmann-Conflict-Mode-Instrument-TKI-with-Animals-2-300x220.png 300w, http:\/\/www.hughmclain.ie\/ePortfolioDIT\/wp-content\/uploads\/2023\/12\/Thomas-Kilmann-Conflict-Mode-Instrument-TKI-with-Animals-2-768x562.png 768w, http:\/\/www.hughmclain.ie\/ePortfolioDIT\/wp-content\/uploads\/2023\/12\/Thomas-Kilmann-Conflict-Mode-Instrument-TKI-with-Animals-2.png 1390w\" sizes=\"auto, (max-width: 580px) 100vw, 580px\" \/><\/a><\/p>\n<h2>Lions &#8211; Competitive, assertive but non co-operative<\/h2>\n<p style=\"padding-left: 40px;\"><span class=\"TextRun SCXW83448992 BCX8\" lang=\"EN-IE\" xml:lang=\"EN-IE\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW83448992 BCX8\">Competition is the <\/span><span class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW83448992 BCX8\">flip-side<\/span><span class=\"NormalTextRun SCXW83448992 BCX8\"> of accommodation &#8211; <\/span><span class=\"NormalTextRun SCXW83448992 BCX8\">it&#8217;s<\/span><span class=\"NormalTextRun SCXW83448992 BCX8\"> about making sure your own needs are met, no matter the cost. This<\/span><\/span><span class=\"TextRun SCXW83448992 BCX8\" lang=\"EN-IE\" xml:lang=\"EN-IE\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW83448992 BCX8\">\u202f<\/span><\/span><a class=\"Hyperlink SCXW83448992 BCX8\" href=\"http:\/\/www.mftrou.com\/win-win-negotiation.html\" target=\"_blank\" rel=\"noreferrer noopener\"><span class=\"TextRun SCXW83448992 BCX8\" lang=\"EN-IE\" xml:lang=\"EN-IE\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW83448992 BCX8\">win-lose approach<\/span><\/span><\/a><span class=\"TextRun SCXW83448992 BCX8\" lang=\"EN-IE\" xml:lang=\"EN-IE\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW83448992 BCX8\">\u202f<\/span><\/span><span class=\"TextRun SCXW83448992 BCX8\" lang=\"EN-IE\" xml:lang=\"EN-IE\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW83448992 BCX8\">is useful if there is an important deadline to meet, or if the relationship with the other party is not important. However, steam-rolli<\/span><span class=\"NormalTextRun SCXW83448992 BCX8\">ng your way around the Group<\/span><span class=\"NormalTextRun SCXW83448992 BCX8\"> may get things done, but there will be an army of people who <\/span><span class=\"NormalTextRun SCXW83448992 BCX8\">won&#8217;t<\/span><span class=\"NormalTextRun SCXW83448992 BCX8\"> catch you if you fall.<\/span><\/span><span class=\"EOP SCXW83448992 BCX8\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<h2><span class=\"TextRun SCXW124126376 BCX8\" lang=\"EN-IE\" xml:lang=\"EN-IE\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW124126376 BCX8\">Owls &#8211; <\/span><span class=\"NormalTextRun SCXW124126376 BCX8\">Collaborati<\/span><span class=\"NormalTextRun SCXW124126376 BCX8\">ng, are<\/span> <span class=\"NormalTextRun SCXW124126376 BCX8\">a<\/span><span class=\"NormalTextRun SCXW124126376 BCX8\">ssertive<\/span><span class=\"NormalTextRun SCXW124126376 BCX8\"> and <\/span><span class=\"NormalTextRun SCXW124126376 BCX8\">co-operative<\/span><\/span><span class=\"EOP SCXW124126376 BCX8\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/h2>\n<p style=\"padding-left: 40px;\"><span class=\"TextRun SCXW38164488 BCX8\" lang=\"EN-IE\" xml:lang=\"EN-IE\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW38164488 BCX8\">Collaboration is a road not often travelled as it can be <\/span><span class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW38164488 BCX8\">long, and<\/span><span class=\"NormalTextRun SCXW38164488 BCX8\"> requires some skill and effort. Collaboration is about assuming positive intent and seeing things from all sides, in detail. <\/span><span class=\"NormalTextRun SCXW38164488 BCX8\">It&#8217;s<\/span><span class=\"NormalTextRun SCXW38164488 BCX8\"> about acknowledging and accepting <\/span><span class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW38164488 BCX8\">differences, and<\/span><span class=\"NormalTextRun SCXW38164488 BCX8\"> exploring alternative solutions that meet <\/span><span class=\"NormalTextRun SCXW38164488 BCX8\">everyone&#8217;s<\/span><span class=\"NormalTextRun SCXW38164488 BCX8\"> needs and concerns. It is a useful conflict management strategy when the issues are important to everyone, and all sides need to be committed to the solution.<\/span><\/span><span class=\"EOP SCXW38164488 BCX8\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<h2>Snails &#8211; Avoiders,\u00a0are non assertive and non co-operative<\/h2>\n<p style=\"padding-left: 40px;\"><span data-contrast=\"auto\">Avoidance is useful, if there is no pressing need to resolve differences now or in the future. Individuals are indifferent to each other&#8217;s needs, and issues are evaded or ignored completely. Generally, this is not a useful long term conflict management strategy as the workplace is never small enough to avoid someone completely!<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<h2>Teddy Bears &#8211; Accommodating, are non assertive and co-operative<\/h2>\n<p style=\"padding-left: 40px;\"><span data-contrast=\"auto\">Accommodation is allowing the other person&#8217;s needs to be met, usually at the expense of your own. This is a useful conflict management strategy if you don&#8217;t care about the issue, or if you have little power in the relationship or situation. Also, letting the other person have their way once in a while may preserve or even build a relationship. However, being too accommodating too often can weaken your position to the point where your voice is never heard.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p>Those are the four main animals that every person can see in themselves. However a good team leader need to be able to adjust their style based on the conflict situation. Adapting their conflict style will allow a Team Lead to give a bit to get a bit, a more democratic approach as opposed to autocratic. The compromiser is represented by the Cute Fox who know have to adapt to any given situation.<\/p>\n<h2><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">T<\/span>he Cute Fox &#8211; Compromising, are sometimes assertiveness and always co-operation<\/h2>\n<p style=\"padding-left: 40px;\"><span data-contrast=\"auto\">Compromise is on the path toward collaboration, somewhere between competition and accommodation. It&#8217;s about giving up some ground in order to gain other ground elsewhere. You win some, you lose some! This is a useful conflict management strategy if time is tight, or if it&#8217;s not worth exploring things more fully. Also, compromise is useful when one party can&#8217;t force their solution on the other.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>ASSERTIVENESS AND COOPERATIVENESS\u00a0\u00a0 Based on Thomas-Kilmann Conflict Mode Instrument (TKI) Model, animals can be assigned to each style to help participants to understand each one further. They are: Lions &#8211; Competitive, assertive but non co-operative Competition is the flip-side of accommodation &#8211; it&#8217;s about making sure your own needs are met, no matter the cost. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[28,40,31],"tags":[],"class_list":["post-1134","post","type-post","status-publish","format-standard","hentry","category-eportfolio","category-models","category-professional-development"],"_links":{"self":[{"href":"http:\/\/www.hughmclain.ie\/ePortfolioDIT\/index.php?rest_route=\/wp\/v2\/posts\/1134","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/www.hughmclain.ie\/ePortfolioDIT\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/www.hughmclain.ie\/ePortfolioDIT\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/www.hughmclain.ie\/ePortfolioDIT\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/www.hughmclain.ie\/ePortfolioDIT\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1134"}],"version-history":[{"count":4,"href":"http:\/\/www.hughmclain.ie\/ePortfolioDIT\/index.php?rest_route=\/wp\/v2\/posts\/1134\/revisions"}],"predecessor-version":[{"id":1144,"href":"http:\/\/www.hughmclain.ie\/ePortfolioDIT\/index.php?rest_route=\/wp\/v2\/posts\/1134\/revisions\/1144"}],"wp:attachment":[{"href":"http:\/\/www.hughmclain.ie\/ePortfolioDIT\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1134"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/www.hughmclain.ie\/ePortfolioDIT\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=1134"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/www.hughmclain.ie\/ePortfolioDIT\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=1134"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}